Patient Experience
Elderly farmer Gurmeet Singh, 78, from Punjab presented with heart failure symptoms. Dr. Bhauwala discovered cardiac amyloidosis, a rare diagnosis, and initiated novel therapy that significantly improved his quality of life despite his advanced age.
Our 3-day-old newborn developed severe jaundice requiring immediate phototherapy. Dr. Paromita Roy personally monitored him through the night, explaining each step to our terrified family. Her calm expertise turned our crisis into confidence, and we brought home a healthy baby just 48 hours later.
As expats from Nigeria, we were anxious about our 7-year-old's persistent asthma in Kolkata's pollution. Dr. Roy created a personalized environmental management plan and taught our daughter to use her inhaler with a puppet demonstration. She hasn't needed emergency care in 8 months now.
Our 14-year-old daughter's rare autoimmune disorder baffled multiple doctors until Dr. Roy connected subtle symptoms and ordered specific tests. Her collaborative approach with rheumatologists resulted in targeted treatment that allowed our dancer to return to the stage within weeks.
When our 6-month-old swallowed a button battery during Durga Puja celebrations, Dr. Roy's team performed emergency endoscopy within 22 minutes of arrival. Her quick decision-making prevented serious tissue damage, and she followed up with daily video calls during recovery.
Dr. Roy managed our premature twins' complex nutritional needs with such precision that they caught up to their growth percentiles by 9 months. Her handwritten feeding charts and 24/7 availability made us feel like we had a pediatrician in the family.
Our 16-year-old son's sports physical revealed an undiagnosed heart murmur that Dr. Roy investigated thoroughly instead of dismissing it as innocent. Her referral to a cardiologist prevented a potential cardiac event during basketball season.
After our 4-year-old developed severe anxiety about hospitals following a previous traumatic experience, Dr. Roy transformed check-ups into treasure hunts around her clinic. She earned his trust so completely that he now asks when we can 'visit Dr. Paromita's adventure room'.
Dr. Roy diagnosed our 8-year-old's celiac disease that had been misdiagnosed as picky eating for years. Her nutritional guidance and cooking workshops helped our entire family adapt, and our daughter gained 3 kg in the first two months.
When our 11-year-old needed emergency appendectomy at midnight, Dr. Roy came to the hospital in her casual clothes, stayed through the surgery, and arranged for a child life specialist to explain everything in age-appropriate terms during recovery.
Dr. Roy identified that our teenager's chronic headaches were caused by digital eye strain from online classes. Her simple screen-time management plan and blue-light filter prescription eliminated headaches that pain medications hadn't touched.
During Kolkata's worst dengue outbreak, Dr. Roy personally called us twice daily to monitor our 5-year-old's platelet count, even coming to the hospital on her day off when his fever spiked. Her vigilance prevented complications that affected other children.
Our adopted 10-year-old from Vietnam had complex medical records in another language. Dr. spent hours consulting with international colleagues to understand his history and created a catch-up vaccination schedule that respected both medical needs and his fear of needles.
When our newborn failed her hearing screening, Dr. Roy arranged for genetic counseling and early intervention within days rather than weeks. Her proactive approach meant our daughter received hearing aids at 3 months, maximizing her language development potential.
Dr. Roy recognized that our 13-year-old's 'behavioral issues' were actually absence seizures. Her neurological referral and medication adjustment transformed our struggling student into the class topper within one academic term.
My 82-year-old father was experiencing unexplained tremors and confusion. Dr. Chatterjee didn't just treat symptoms, he spent an hour understanding Dad's life story. His personalized approach to medication adjustment transformed Dad's quality of life. We're forever grateful for his compassionate geriatric neurology care.
When our 7-year-old started having absence seizures at school, we were terrified. Dr. Chatterjee explained everything in terms we could understand, even drawing pictures for our daughter. His child-friendly approach and careful medication management have given us our happy child back.
Rushed to Manipal ER with what I thought was a stroke, Dr. Chatterjee diagnosed a complex migraine within minutes. His calm demeanor during the emergency and thorough follow-up testing revealed an underlying condition other doctors had missed for years.
As a software engineer with chronic migraines, I needed someone who understood how screen time affects neurology. Dr. Chatterjee's tech-aware approach and customized preventive therapy have reduced my migraine days from 15 to 2 per month. Life-changing!
Witnessed my wife's brain aneurysm surgery performed by Dr. Chatterjee, the precision was awe-inspiring. His post-op care included daily visits and detailed explanations. Six months later, she's gardening again. We call him our miracle worker.