Patient Experience
Needed a physical for a new job on a tight deadline. Got an appointment with Dr. Bera quickly. He was efficient, asked clear questions, and got the paperwork done same day. No fluff, just what I needed. Parking was a hassle, but the visit itself was smooth.
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Roy was the first one who actually listened to my whole timeline, asked about a rash I'd had months ago that I thought was nothing. He ordered a specific blood test the others hadn't. Turns out it was Lyme disease. Starting treatment finally felt like we had a real target, not just guesses.
Had to get a mole on my back checked. Honestly, I was dreading it—thought it would be a whole production. Dr. Roy's clinic was running a little behind that day, but once I got in, it was quick and straightforward. He explained what he was looking at, removed it right there, and I was out in twenty minutes. The whole thing was just... normal, which is exactly what you want for something like that.
The place itself was calm, which helped a lot because I was pretty anxious. The woman at the front desk saw me fidgeting and offered me a water while I waited. Later, the nurse who took my vitals was really gentle and cracked a small joke about the blood pressure cuff. It wasn't anything fancy, but the way the staff worked together made a stressful visit feel manageable.
What stuck with me was how he talked to my mom. She's older and gets confused easily. He didn't just talk to me about her medication. He turned his chair, looked right at her, and explained everything in simple terms, checking if she understood. He didn't rush her questions. You could see her relax. That kind of patience is rare.
My mom was really confused about her new meds and Dr. Jash took the time to call me directly. He explained everything in plain English, didn't rush, and even gave me his direct line for follow-up questions. It made a scary situation feel manageable. We're both sleeping better now.
First time seeing a doctor on my own and I was a total wreck in the waiting room. Dr. Jash just had this calm way about him—asked about my job before diving into the scary stuff. He actually listened to my rambling fears and said 'that's a normal worry' which helped more than anything. Left feeling like I had a plan, not just a prescription.
Had a weird pain that wouldn't quit. Saw Dr. Jash. He figured it out, fixed it. No fuss. What else is there to say?
I'd been putting off this checkup for years, honestly. The clinic was busy and I waited a bit past my appointment time, scrolling through my phone. When Dr. Jash came in, he apologized for the wait without me even mentioning it. He spent the whole visit just...talking. Asked about my stress levels, my sleep, things I didn't even think were related. He remembered a detail I'd mentioned about my hiking hobby from six months ago. Didn't just throw pills at me; we worked out a real plan. Felt like he was solving a puzzle with me, not for me.
My son, Leo, had been complaining about a sore throat for days, and his fever just wouldn't break. I was a mess, honestly. The waiting room was packed when we got there, and I was trying to keep him calm. Dr. Agarwal came in and just... got it. She didn't just look at his throat; she talked to him, asked him about his favorite cartoon. She explained everything to me in a way that didn't make me feel stupid for worrying. She said it was strep, got him started on medicine right away, and called us herself the next day to check on him. Seeing him smile again meant the world.
Had a persistent cough for three weeks. Went to Dr. Pooja Agarwal. She listened, ordered a chest X-ray. It was bronchitis. Prescribed medication. Cough cleared up in a week. Follow-up was efficient. No nonsense. Good doctor.
I’ve always been a bit anxious about doctors, to be honest. My visit was for some dizzy spells. The clinic was busy, and I had to wait a bit, but once I was with Dr. Agarwal, she made me feel heard. Her voice was so calm. She asked thoughtful questions and explained my blood pressure might be a factor in a very gentle way. She didn’t rush me. It felt like a real conversation. I left with a clear plan and, for the first time in a while, less worry.
Okay, full disclosure: I thought I just had a really bad cold. I felt awful for over a week! My friend finally dragged me in. Dr. Agarwal took one listen to my chest and said, "Yeah, that's not a cold, that's pneumonia." I was shocked! But she was so upbeat about treating it. Got me on the right antibiotics immediately. She was like, "We'll fix this!" The relief was instant. I started feeling better in two days. She's my hero—totally saved my vacation plans!