Patient Experience
My 82-year-old mother, Ayşe, fell and we feared a hip fracture. The ER was chaotic, but Dr. Uslu was an island of calm precision. She didn't just look at the X-ray; she explained the trabecular bone pattern disruption in a way we could understand, pointing out the subtle, non-displaced fracture others might have missed. She coordinated directly with orthopedics from her workstation, saving us hours. Her gentle tone with my anxious mother, calling her 'Anne' respectfully, meant more than any diagnosis. She saw the person, not just the image.
Our 7-year-old, Deniz, swallowed a small toy part. The pediatrician sent us for an urgent X-ray. As parents, we were terrified. Dr. Figen met us in the imaging room herself. She turned the procedure into a game for Deniz, 'Let's take a picture of your superhero tummy!', and used a lower-dose pediatric protocol without us even asking. She showed us the image immediately, circling the foreign object's safe location in the intestine with a digital pen, her explanation dissolving our panic. It was emergency care wrapped in profound kindness.
I'm a 45-year-old architect with persistent, unexplained abdominal pain. After inconclusive tests, my gastroenterologist requested a specialized MR Enterography. Dr. Uslu conducted the consultation herself. She didn't just read the protocol; she tailored it based on my symptoms, asking about pain timing. During the scan, her voice through the speaker was clear and reassuring. Her report wasn't a generic list; it was a narrative that identified subtle terminal ileum wall thickening and connected it to likely early-stage Crohn's, changing my treatment path entirely. She is a diagnostician who thinks, not just sees.
Following my complex Whipple procedure for pancreatic cancer, my follow-up surveillance was anxiety-ridden. Each CT scan felt like a verdict. Dr. Uslu handles my quarterly scans. She doesn't just compare images; she creates a visual timeline on her dual monitors, showing me exactly what stable post-surgical anatomy looks like versus concerning change. Last visit, she spotted a minuscule, new nodule near the resection margin. Instead of alarming me, she calmly outlined a plan: 'This is tiny. Let's do a short-interval scan in 8 weeks to see its behavior. Aggressive things grow fast; we will watch it closely together.' Her approach turned terror into managed vigilance. She's my partner in this journey.