Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Abdul Samad actually listened. He didn't rush me, asked a lot of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't obvious. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Samad made the whole thing straightforward. The procedure itself was quick, he told me what he was doing as he went, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes you just want things to be simple, and this was.
The hospital itself is nice and clean, which helps when you're anxious. But what really stood out was the front desk lady, Shanti, I think. I was confused about my paperwork, and she sorted it all out with a smile, even walked me to the billing counter. It's those little things that make a difference. Dr. Samad is great, but his team really supports him well.
Look, I don't like hospitals. Dr. Samad has this calm way about him that just puts you at ease. He sits down, looks you in the eye, and you feel like you're his only patient that day. When he explained my treatment plan, he drew a little diagram on a notepad. It felt personal, not like he was reading from a script. That kind of care is rare.