Patient Experience
I'd been feeling off for months, tired all the time with weird aches. A couple of other doctors just shrugged. Dr. Anusha was different. She actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't obvious. She explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. The procedure itself at Medicover was straightforward, though. Dr. Anusha walked me through each step before she did it, which helped a lot. It was over quickly, and the follow-up was simple. Sometimes you just want something done right without any drama, and that's exactly what happened.
The clinic was busy when I went, I had to wait a bit. But what stood out was the front desk staff. They were really patient with everyone, especially an older gentleman who was confused about his forms. The nurse who took my vitals was cheerful and put me at ease. Even the cleaner in the hallway gave a friendly nod. It felt like a team that actually cared, not just a processing line.
My teenage son had a bad stomach bug and was miserable. Dr. Anusha had this calm way of talking directly to him, not just to me. She cracked a small joke about the hospital food that actually got a smile out of him. She didn't rush us, even though it was probably a simple case for her. Seeing her put my kid at ease meant more to me than any medical jargon ever could.