Patient Experience
My stomach issues had been going on for months, and a couple of other doctors just said it was stress. Dr. Pathak was different. He actually listened to the whole timeline, asked a bunch of questions I hadn't been asked before, and ordered a specific test the others hadn't. Turns out it was a tricky parasite, not stress at all. Getting the right diagnosis after feeling so lost was a huge relief. He explained the treatment plan in a way that finally made sense.
I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quick—in and out in a few hours. Dr. Pathak talked me through each step as he was doing it, which kept me calm. The parking lot was packed that morning, but once I was inside, everything moved along without a hitch. The scar is healing really well, barely noticeable.
The clinic at Apollo Lucknow is busy, I won't lie. But what stood out was how the nurses and the front desk people handled it. They were patient, even when phones were ringing. One nurse, seeing I was there alone for a follow-up, brought me a glass of water without me asking. It’s those small things. Dr. Pathak’s team makes a hectic place feel a bit more manageable.
Look, doctors can be intimidating. I went in with my high blood pressure numbers, expecting a lecture. Dr. Pathak didn't do that. He sat down, looked at the chart, and just said, 'Okay, let's figure out what's going on in your life that's making these numbers jump.' We talked about my work hours and sleep. He felt more like a partner trying to solve a puzzle than a judge. That approach made me actually want to follow his advice.