Patient Experience
My husband had been feeling off for months, tired and just not himself. We'd seen a couple of doctors who said it was stress. Dr. Anil Agarwal at Apollo Lucknow was different. He actually sat and listened, really listened, to everything. He ordered some specific tests others hadn't. Turned out it was a thyroid issue that was mimicking a dozen other things. It wasn't a quick fix, but having a name for it and a clear plan made all the difference. We finally feel like we're getting somewhere.
I needed a minor cyst removal. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Agarwal explained everything in simple terms—what he'd do, how long it would take, what the scar might look like. The day of, the team was efficient. I was in and out in a few hours. The whole thing was just... straightforward. No drama, no surprises, just exactly what was promised. It's healing perfectly.
Parking at Apollo was a nightmare that day, completely full. I arrived flustered for my appointment. But from the front desk to the nurses, everyone was so calm and helpful. They got me checked in quickly, and the waiting area was actually quiet and clean, which helped me settle down. By the time I saw Dr. Agarwal, I wasn't stressed anymore. It sounds small, but when you're not feeling well, a smooth environment matters a lot.
Look, I don't really like doctors. I get awkward. But Dr. Agarwal has this way of talking to you like a normal person. He doesn't rush. He asks about your work, your family, not just your symptoms. When I told him I was worried about some medication side effects, he didn't dismiss it. He explained the why behind it and we worked out a different option together. I didn't feel like just a chart in his hand.