Patient Experience
My 8-year-old, Rohan, had been having these awful stomach pains for weeks. We'd seen a couple of doctors and were just getting more worried. The waiting area at Apollo was busy, but once we got in to see Dr. Archana Kumar, she just... got it. She didn't just talk to me; she got down to Rohan's level, asked him to point where it hurt, and explained everything in a way he could understand. She ordered a specific test the others hadn't, and it finally gave us an answer. She called me herself with the results and walked me through the treatment plan. Seeing my boy finally smile and eat properly again—that's because of her care.
Had a persistent fever and fatigue that wouldn't go away. Went to Apollo Lucknow. Dr. Archana Kumar saw me. She was clear, asked direct questions, and ordered the right tests. Diagnosis was quick. Treatment started immediately. Follow-up was efficient. I'm better now. Good doctor.
I was quite nervous about my check-up, to be honest. I'm not one for hospitals. But Dr. Kumar has such a calm way about her. She listened so patiently to all my little worries, even the ones I felt silly mentioning. She never made me feel rushed. Her explanations were gentle and clear, and she made sure I was comfortable with every step. The whole experience, from her to the nurses she works with, felt very kind.
Honestly, I was a mess before seeing Dr. Kumar! I had this weird set of symptoms that didn't make sense, and I was googling everything—big mistake. From the first minute, she just took charge in the best way. She connected dots I didn't see, ruled out the scary stuff with real logic, and figured it out. When she said, 'This is treatable, and you're going to be fine,' I almost cried with relief. She's brilliant! I'm telling all my friends about her. Feeling like myself again is amazing!