Patient Experience
I was really nervous going to see a doctor by myself for the first time. The Apollo waiting area was huge and I felt a bit lost. But Dr. Poduval was so calm and actually listened to all my worries without rushing me. He explained everything in simple words and by the end I felt like I could actually handle being an adult about my health.
Needed a quick check-up between meetings. Booked a slot with Dr. Gopal Poduval at Apollo Lucknow online. In and out efficiently. He got straight to the point, ordered the right tests, and emailed the summary same day. Solved my issue without any fuss. Exactly what I needed.
Had this nagging cough for weeks. Went to see Dr. Poduval. He's direct, no sugar-coating, which I appreciate. Told me what it was, what I needed to do, and what would happen if I didn't. Prescription worked. Simple as that.
My whole family usually goes to a different clinic, but they were closed last week when my son spiked a fever. We ended up at Apollo and saw Dr. Poduval. I'll be honest, the parking was a nightmare and we waited about 20 minutes past our time, which with a sick kid felt like forever. But once we got in, the doctor was different. He didn't just look at my son; he got down to his level, asked him about his favorite cartoon to get him to open his mouth, and talked to me like a partner in figuring it out. It turned out to be just a virus, but he explained exactly what signs to watch for and when to come back. We left feeling informed, not just dismissed. We might switch doctors after that experience.