Patient Experience
My 8-year-old son developed a high fever that just wouldn't break, and we were so scared. Dr. Shukla at Apollo Lucknow was the first doctor who actually got down on his level, talked to him like a person, and explained everything in a way that calmed him down. He didn't just treat the fever; he figured out it was a tricky ear infection starting. We had to wait a bit in the crowded lobby, but once we were in, he took all the time we needed. My boy left feeling brave, not scared, and that meant the world to me.
When my grandfather was admitted, it was a confusing and scary time for our whole family. Dr. Jayendra Shukla was different. He made a point to find us in the waiting area every single day, even if just for two minutes, to tell us in plain Hindi what was happening and what the plan was. He never talked down to us or used confusing medical terms. He treated my Nana with such gentle respect, and kept us all in the loop, which took a huge weight off our shoulders. We felt like we had a partner, not just a doctor.
Had a bad stomach issue for weeks. Went to Dr. Shukla. He listened, asked straight questions, ordered the right tests. Got a clear diagnosis and a treatment that actually worked. Simple and effective. Parking at Apollo is always a nightmare, but the visit itself was worth it.
I'd been feeling run-down for months—just tired all the time, no energy. My local doctor kept saying it was stress. I finally went to Apollo and saw Dr. Shukla. He spent the first ten minutes just hearing me out, then said, 'Let's be detectives.' He ordered a specific blood test I'd never had before. Turns out, I had a pretty significant vitamin D deficiency. It wasn't some dramatic illness, but it was ruining my quality of life. He put me on a simple supplement plan and checked in with a call two weeks later. I'm back to my old self now. He just... paid attention when others didn't.