Patient Experience
My stomach issues had been dragging on for months, and a couple of other doctors just kept saying it was stress. Dr. Jony Agarwal actually listened to the whole, messy history. He ordered a specific test the others hadn't, and it turned out to be a pretty unusual bacterial overgrowth. He explained it in a way that finally made sense, and the treatment plan he put me on actually worked. Felt like we finally had a real answer.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Agarwal's team at Apollo made it so straightforward. The procedure itself was quick, he told me what he was doing as he went, and the follow-up instructions were clear. The parking lot was packed that day, but once I got inside, everything else was smooth. It healed up perfectly, no fuss.
I was in for a follow-up on my blood pressure. What stood out to me wasn't just Dr. Agarwal, who was great, but the whole environment. The front desk lady remembered my name from last time, which was a nice touch. The place was clean and calm, even though it was busy. One of the nurses saw I looked a bit lost finding the lab and walked me right to the door. It's the little things that make a difference when you're not feeling your best.
Look, I'm not great with doctors. I get anxious and tend to downplay my symptoms. Dr. Agarwal has this way of talking that just puts you at ease. He doesn't rush you, and he asks questions in a way that gets you to open up. When I mentioned some chest tightness I'd been brushing off, he took it seriously but without scaring me. He just said, 'Let's check that out properly, so we can both stop wondering.' That meant a lot.