Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Gour actually listened to all the weird little details I mentioned. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it in a way that finally made sense. It wasn't a quick fix, but having the right diagnosis after so long felt like a huge weight lifted.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. Dr. Gour's team at Apollo made it simple. The nurse who prepped me was really calming, and the procedure itself was over before I knew it. The parking garage was completely full that day, which was annoying, but everything inside was efficient. Follow-up was a breeze, and the scar is barely there now.
What stood out for me was the whole team. My dad was in for a check-up, and he gets confused easily. The front desk person was patient with his questions, and the nurse who took his vitals didn't rush him. Even the person who cleaned the waiting area gave us a smile. The place felt calm, not chaotic. Dr. Gour was great, of course, but it felt like everyone was on the same page, which matters a lot when you're worried.
I'm not great with doctors; I get awkward and quiet. Dr. Gour has this way of talking that doesn't feel like she's in a hurry to get to the next patient. She sat down, asked about my work, and then gently got into the health stuff. When she explained what was going on with my blood pressure, she drew a little diagram on the paper sheet. It felt like she was talking *with* me, not *at* me. That kind of respect makes you actually want to follow the advice.