Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Pradeep Kumar actually listened. He asked questions about things no one else had, ordered some specific tests, and figured out it was a thyroid issue that was messing with everything. It wasn't a quick fix, but having a real answer after months of feeling awful made all the difference. He took the time to explain it all in a way I could actually understand.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Kumar explained the steps clearly, the procedure itself was quick, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes you just want things to be simple and efficient, and that's exactly what it was.
The parking at Apollo was a nightmare that day, completely full, so I was pretty frazzled by the time I got in. But the front desk lady was really patient helping me sort my papers, and the nurse who took my vitals had a nice, calming way about her. The whole place just felt organized, which helped my nerves a lot before seeing the doctor.
What I remember most is how Dr. Kumar talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me; he sat down, made eye contact with her, and explained her medication using simple words, checking if she understood. He has a quiet, respectful way about him that puts you at ease. You can tell he sees the person, not just the problem.