Patient Experience
My 8-year-old son had a fever that just wouldn't break, and I was getting really scared. Dr. Koonwar at Apollo Lucknow saw us quickly, even though the waiting area was packed. He was so calm with my son, explained everything in simple terms to him (not just to me), and didn't push for unnecessary tests. We left with a clear plan, and my boy was back to normal in two days. I felt heard as a parent, not just rushed through.
At my age, a hospital visit can be quite daunting. Dr. Sciddhartha Koonwar made the experience far more comfortable than I had anticipated. He listened patiently to all my old-age complaints without making me feel like a burden. His explanations were clear, and he took the time to ensure I understood the treatment. The staff at Apollo followed his instructions to the letter. A very respectful and thorough doctor.
Had a weird stomach thing going on for weeks. Went to see Dr. Koonwar. He figured it out fast, gave me a prescription that actually worked. No fuss. Good doctor.
I walked into Apollo Lucknow with this nagging pain in my side that three local clinics had dismissed as 'just stress.' I was convinced it was something serious. Dr. Koonwar had a different approach. He spent the first ten minutes just asking about my job, my sleep, everything. Then he did a physical exam and said, 'I think I know what this is, but let's get one scan to be sure.' He was right—a minor muscular issue tied to how I was sitting at my new desk. The scan confirmed no big scare. What stuck with me was that he looked at the whole picture, not just the spot that hurt. He solved a month of worry in one visit.