Patient Experience

Patient experience at Apollo Hospitals Lucknow – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Hospitals Lucknow a preferred hospital in Lucknow for planned and emergency treatment.
My 8-year-old son, Rohan, had been...
Sep 08, 2025
Doctor: Dr. Divya Arora​ Hospital: Apollo Hospitals Lucknow

My 8-year-old son, Rohan, had been complaining of stomach aches for weeks. We were so worried. At Apollo, we waited a bit, which I expected. When we met Dr. Divya Arora, she didn't just talk to me; she got down to Rohan's level and asked him to point to where it hurt. She explained everything to him in a way he could understand, about 'tummy bugs' and eating slowly. She was so patient with all my questions. She didn't rush us at all. We left with a simple plan, and more importantly, my son wasn't scared anymore. Seeing him smile after the visit meant the world.

Had a persistent fever and fatigue....
Dec 25, 2025
Doctor: Dr. Divya Arora​ Hospital: Apollo Hospitals Lucknow

Had a persistent fever and fatigue. Went to Apollo Hospitals. Dr. Divya Arora saw me. She asked clear questions, ordered the right tests, diagnosed a viral infection. Explained the treatment plan simply. Followed up in two days. Fever broke. Felt better. Efficient and effective care. No fuss.

I was quite nervous about my...
Dec 23, 2025
Doctor: Dr. Divya Arora​ Hospital: Apollo Hospitals Lucknow

I was quite nervous about my check-up, to be honest. My blood pressure had been a little high. Dr. Arora has such a calm way about her. She listened quietly, never made me feel rushed. She explained things about diet and stress without sounding like she was scolding me. The hospital was busy, parking was nearly full, but in her room, it felt peaceful. She has a genuine kindness. I'm feeling more confident about managing my health now.

Wow, what a difference! I'd been...
Sep 27, 2025
Doctor: Dr. Divya Arora​ Hospital: Apollo Hospitals Lucknow

Wow, what a difference! I'd been dragging myself around with awful sinus pressure for over a month. My regular meds weren't cutting it. Saw Dr. Divya Arora at Apollo Lucknow. She took one look, asked a few smart questions, and suggested a different approach. Within two days of starting the new treatment, my head finally felt clear! I have my energy back. She really knew her stuff. So glad I went!

I'd been to a few doctors...
Sep 22, 2025
Doctor: Dr. Monica Gour Hospital: Apollo Hospitals Lucknow

I'd been to a few doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Gour actually listened to all the weird little details I mentioned. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it in a way that finally made sense. It wasn't a quick fix, but having the right diagnosis after so long felt like a huge weight lifted.

Had to get a small cyst...
Nov 19, 2025
Doctor: Dr. Monica Gour Hospital: Apollo Hospitals Lucknow

Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. Dr. Gour's team at Apollo made it simple. The nurse who prepped me was really calming, and the procedure itself was over before I knew it. The parking garage was completely full that day, which was annoying, but everything inside was efficient. Follow-up was a breeze, and the scar is barely there now.

What stood out for me was...
Jan 20, 2026
Doctor: Dr. Monica Gour Hospital: Apollo Hospitals Lucknow

What stood out for me was the whole team. My dad was in for a check-up, and he gets confused easily. The front desk person was patient with his questions, and the nurse who took his vitals didn't rush him. Even the person who cleaned the waiting area gave us a smile. The place felt calm, not chaotic. Dr. Gour was great, of course, but it felt like everyone was on the same page, which matters a lot when you're worried.

I'm not great with doctors; I...
Nov 28, 2025
Doctor: Dr. Monica Gour Hospital: Apollo Hospitals Lucknow

I'm not great with doctors; I get awkward and quiet. Dr. Gour has this way of talking that doesn't feel like she's in a hurry to get to the next patient. She sat down, asked about my work, and then gently got into the health stuff. When she explained what was going on with my blood pressure, she drew a little diagram on the paper sheet. It felt like she was talking *with* me, not *at* me. That kind of respect makes you actually want to follow the advice.

I'd been to a couple of...
Oct 25, 2025
Doctor: Dr. Neha Negi Hospital: Apollo Hospitals Lucknow

I'd been to a couple of doctors for this weird fatigue and joint pain, and everyone just said it was stress. Dr. Neha Negi actually listened. She asked a ton of questions I hadn't been asked before and ran some different tests. Turns out it was something pretty specific and not common. She explained it all without making me feel stupid, and we started a treatment plan that finally made sense. I'm just relieved someone figured it out.

Had to get a small cyst...
Sep 24, 2025
Doctor: Dr. Neha Negi Hospital: Apollo Hospitals Lucknow

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Negi made it simple. The whole thing at Apollo was very straightforward—in and out in a few hours. She told me exactly what she was going to do, step by step, and it was over before I knew it. Recovery was exactly as she said it would be. No drama, just a smooth process.

The parking at Apollo was a...
Oct 09, 2025
Doctor: Dr. Neha Negi Hospital: Apollo Hospitals Lucknow

The parking at Apollo was a nightmare that day, completely full, so I was a bit flustered when I got in. But the front desk people were really calm and got me sorted quickly. The whole place felt clean and organized, which helped. Even the nurse who took my vitals was friendly and cracked a little joke. It made the wait for Dr. Negi much easier.

What stuck with me about Dr....
Nov 15, 2025
Doctor: Dr. Neha Negi Hospital: Apollo Hospitals Lucknow

What stuck with me about Dr. Negi was how she talks to you. She doesn't just look at the chart. She sits down, makes eye contact, and you feel like you have her full attention. When I was worried about some test results, she didn't rush; she drew a little diagram on her notepad to show me what was going on. It felt like talking to a very smart, kind friend who happens to know medicine.

Had a persistent cough for weeks....
Nov 23, 2025
Doctor: Dr. Radhika Bajpai Hospital: Apollo Hospitals Lucknow

Had a persistent cough for weeks. Dr. Bajpai at Apollo Lucknow saw me quickly, diagnosed it right, and got me on meds that worked. No fuss, just fixed it. Exactly what I needed with my schedule.

As an older person, I was...
Jan 11, 2026
Doctor: Dr. Radhika Bajpai Hospital: Apollo Hospitals Lucknow

As an older person, I was quite anxious about my check-up. Dr. Bajpai was very kind and explained everything in a way I could understand. She took her time and made me feel at ease. The hospital is very clean, though the parking lot was rather full that day.

Look, I don't like doctors. But...
Nov 02, 2025
Doctor: Dr. Radhika Bajpai Hospital: Apollo Hospitals Lucknow

Look, I don't like doctors. But I was feeling awful. Went to see Dr. Bajpai. She's straight to the point, told me what was wrong, and how to fix it. No sugar-coating. I appreciated that.

I'd been having these weird dizzy...
Aug 28, 2025
Doctor: Dr. Radhika Bajpai Hospital: Apollo Hospitals Lucknow

I'd been having these weird dizzy spells for a month. My wife finally made me go. I was nervous, thinking it was something serious. Dr. Bajpai listened to everything, asked a lot of questions I hadn't even thought about. She ran a couple of tests, ruled out the scary stuff, and figured out it was a simple inner ear thing. The relief was huge. She just had a calm, methodical way about her that cut through the worry.

I'd been to a couple of...
Dec 31, 2025
Doctor: Dr. Shashikant Gupta Hospital: Apollo Hospitals Lucknow

I'd been to a couple of doctors for this weird fatigue and stomach pain, and everyone just said it was stress. Dr. Gupta actually listened to the whole, long story. He asked a bunch of questions that seemed random at the time, ordered some specific tests others hadn't, and figured out it was a tricky thyroid issue affecting my gut. It wasn't a quick fix, but having a name for it and a real plan made all the difference.

Had to get a small cyst...
Jan 03, 2026
Doctor: Dr. Shashikant Gupta Hospital: Apollo Hospitals Lucknow

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Gupta made it so simple. He explained exactly what he'd do, step by step, in plain language. The procedure itself was over before I knew it. The follow-up was just a quick check-in. Sometimes you just want something straightforward to go smoothly, and it did.

The Apollo waiting area was packed,...
Sep 22, 2025
Doctor: Dr. Shashikant Gupta Hospital: Apollo Hospitals Lucknow

The Apollo waiting area was packed, I won't lie. But once I got in, the nurse who took my vitals was really kind and calmed me down. The whole place felt clean and organized, which matters when you're not feeling great. Even the person at the front desk helped me sort out my paperwork without making me feel like a bother.

What stuck with me about Dr....
Oct 24, 2025
Doctor: Dr. Shashikant Gupta Hospital: Apollo Hospitals Lucknow

What stuck with me about Dr. Gupta was how he talked to me, not at me. He sat down, made eye contact, and didn't rush. When I had questions, he drew a little diagram on his notepad. He has this calm way about him that makes you feel like you're in good hands, even if the news isn't perfect. It felt like talking to a very smart, caring uncle.

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VO-284, Eldeco Centre 110017