Patient Experience
I was a total wreck before my appointment. First time seeing a specialist for my stomach issues and my mind was racing. Dr. Arun Prabhu just had this calm way about him. He actually listened to all my worries without rushing, explained things in simple terms, and by the end I felt like I could breathe again. The hospital was busy but he made the whole thing feel manageable.
Our 8-year-old son had a high fever that wouldn't break, and we were scared. Dr. Ganeshan at Apollo Madurai saw him quickly. What really got to me was how he talked to my son directly, not just to us. He got down to his level, asked him about his favorite cartoons while checking him. He explained the treatment plan to us clearly, but also in a way our boy could understand. We left feeling like he cared for the whole child, not just the chart.
Had a persistent cough for weeks. Saw Dr. Arun Prabhu G. Straight shooter. Asked the right questions, didn't order a bunch of unnecessary tests, gave me a clear plan. Fixed me up. Good experience.
I've had this nagging pain in my side for months. My local doc just gave me painkillers. Finally went to Apollo Madurai and saw Dr. Arun Prabhu Ganeshan. The wait was a little long, I won't lie, but once I got in, it was different. He spent a solid 20 minutes just going over my history, pressing here and there, asking about my work and stress. He connected dots my other doctor missed. Ordered one specific scan based on his hunch, and it actually showed the problem. Started treatment that day. It felt like someone finally put the puzzle together.