Patient Experience
I'd been feeling run down for months, and my local doctor couldn't figure it out. Dr. Asma at Apollo Madurai actually listened to all the weird, small symptoms I'd almost forgotten to mention. She ordered a specific test I'd never heard of, and it turned out to be a tricky thyroid issue, not just 'stress' like I was told before. She explained it in a way that finally made sense.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Asma made the whole thing feel very straightforward. The procedure itself was quick, and her instructions for aftercare were clear—no confusing medical jargon. The scar is healing much neater than I expected. It was just a simple thing, but it was handled really well.
The parking at Apollo was completely full when I arrived for my appointment, which stressed me out. But once I got inside, the front desk staff helped me sort it out quickly. The nurse who took my vitals was really kind and chatted with me to calm my nerves. The whole place felt clean and calm, which helped a lot.
What stood out about Dr. Asma was how she talked to me. She didn't just look at her screen; she made eye contact and asked about my work and how the symptoms were affecting my day. When I got confused, she drew a little diagram on a notepad. Felt like she was talking *with* me, not *at* me.