Patient Experience
I was so scared going in for my first ever check-up as an adult. My hands were literally shaking in the waiting room. Dr. Balumahendra just had this calm way about him. He explained everything in simple terms, didn't rush me, and by the end I felt silly for being so nervous. The whole team at Apollo Madurai was nice about it too.
Our 8-year-old, Rohan, had a high fever that wouldn't break for days. We were panicking. Dr. Balumahendra saw him right away. He sat on the edge of the bed and talked to Rohan, not just to us, which made our son relax. He explained the treatment plan to us step-by-step, answered all our frantic questions, and called the next morning to check in. Seeing Rohan smile again was everything.
Had a stubborn stomach issue. Saw Dr. Balumahendra K at Apollo Madurai. He was direct, figured it out fast, gave clear instructions. Fixed the problem. Good doctor.
Okay, so this weird pain in my side had been coming and going for weeks. I finally booked an appointment, but the parking at Apollo was a nightmare that day—had to circle twice. By the time I got to Dr. Balumahendra's clinic, I was flustered. He noticed right off and just said, 'Let's forget about the parking and talk about this pain.' He listened to my whole rambling story, asked really specific questions I hadn't even thought of, and ordered just one scan instead of a bunch. Turns out it was a minor thing, easily treated. The relief wasn't just from the diagnosis, but from feeling actually heard for the full twenty minutes.