Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Hemalekha actually listened. She asked questions about things no one else had, ordered some different tests, and figured out it was a tricky gallbladder issue that wasn't showing up on the usual scans. She explained it all on a notepad, drawing it out so I could understand. I'm finally feeling like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Hemalekha made it so straightforward. The whole thing at Apollo Madurai was quick – in and out in a few hours. The procedure itself was fine, barely felt a thing. She checked in the next day herself to see how the healing was going. It was just a simple thing, but it was handled really well.
The parking at Apollo was completely full the day of my dad's appointment, which was a bit of a hassle. But once we got inside, the staff at the front desk helped us right away. The nurse who took his vitals was really kind and chatted with him to put him at ease. The whole place felt calm and clean, which matters when you're worried. Dr. Hemalekha's clinic was running a little behind, but they let us know, which was appreciated.
What stood out for me was how Dr. Hemalekha talks to you. She doesn't rush. When I was diagnosed with diabetes, she sat down and asked about my job, my cooking habits, everything. She didn't just hand me a pamphlet; we made a realistic plan together. She has this calm way about her that makes scary news feel manageable. You feel like you're working with her, not just being told what to do.