Patient Experience
I'd been to a few doctors about this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Induja was the first one who actually sat and listened to my whole history, not just the last month. She ordered a specific test the others hadn't, and it turned out to be something pretty rare. She explained it to me and my husband in a way that finally made sense. It wasn't a quick fix, but having the right name for it was a huge relief.
Had to get a minor cyst removed. I was nervous at first, but Dr. Induja made it feel like no big deal. The whole thing was over in what felt like twenty minutes. She talked me through each step as she was doing it, which really helped. The stitches were neat, and the follow-up was just a quick check-in. It healed up perfectly, no fuss. Sometimes you just want something simple to stay simple, and it did.
The Apollo hospital in Madurai is a big place, and I got a bit turned around finding the clinic. One of the nurses saw me looking at the signs and walked me right to the door. The waiting area was calm and clean, which helped settle my nerves. Even the person at the front desk was patient when I fumbled for my papers. It felt like the whole team there was on the same page, which makes a difference when you're not feeling your best.
What I remember most is how Dr. Induja talks to you. She doesn't rush. She'll sit down, look you in the eye, and you feel like you're her only appointment that day. When I was worried about some test results, she didn't just give me a number; she drew a little diagram on her notepad to show me what was happening. It's that human touch, you know? Makes you feel like a person, not just a case file.