Patient Experience
My 8-year-old son had a fever that just wouldn't break, and I was terrified. Dr. Manfred Fernando at Apollo Madurai didn't just treat him; he talked to him like a person, explained what his stethoscope was for, and calmed him down before I could. The waiting area was packed, but once we got in, he took all the time we needed. He called the next day to check in, and that meant more than any medicine.
My father was admitted with severe stomach pain, and we were all scattered and scared. Dr. Fernando was the one steady point. He found me in the hallway after each check, used plain words to tell me what was happening and what came next, and never made me feel like I was bothering him with questions. He treated my dad with real respect, and that helped our whole family breathe easier during a really hard week.
Had a weird skin thing on my arm that my local doc couldn't figure out. Saw Dr. Manfred Fernando. He knew what it was right away, explained it simply, gave me a script. Fixed in like a week. Straight to the point, which I appreciate.
It started as just feeling run-down all the time. I'd put off seeing anyone for months. Finally went to Apollo and got Dr. Fernando. He didn't just shrug and call it stress. He asked about everything—my sleep, my diet, work—and actually listened to the answers. Ordered a couple of specific blood tests the others had missed. Turns out it was a thyroid issue. The clinic was running late that day, but he never rushed. He laid out a clear plan, and now, three months later, I feel like myself again. It wasn't magic, it was good, careful doctoring.