Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Johnedmund Benny actually sat and listened to the whole timeline again. He ordered a specific test the others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up the usual way. He explained it all with a diagram on his notepad—made a confusing thing make sense. I'm just relieved someone finally figured it out.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole 'operation' word, even though they said it was minor. Dr. Johnedmund Benny was really straightforward about what to expect, how long it would take, and the little pinch I'd feel. The whole thing was over in what felt like twenty minutes. Recovery was exactly as he said it would be—no surprises, which is what I wanted.
The hospital itself is big and I got a bit turned around finding the clinic. Parking was a hassle that morning. But once I got inside, the lady at the front desk saw I was confused and walked me right to where I needed to go. The nurse who took my vitals was chatting with me about the weather to keep me calm. It's those small things, you know? The place runs smoothly because the people are kind.
What stuck with me about Dr. Johnedmund Benny was how he talked to my elderly father. He didn't just look at me for the answers. He got down on his level, spoke clearly and slowly, and checked if he understood everything. He had this calm way about him that just put my dad at ease immediately. You could tell he sees the person, not just the patient file.