Patient Experience
My mother was admitted with a high fever and confusion. We were scared. Dr. Sathish sat with us in the waiting area and explained everything in Tamil, which put my father at ease. He didn't rush us, even though it was late. He told us plainly what the infection might be and what each medicine would do. The ward was busy, but he checked on her twice that night himself. She's home now, much better. We felt looked after.
My husband had severe abdominal pain. Dr. Sathish Srinivasan saw him at Apollo Madurai. He was direct. He said, 'We need to rule out a few serious things first, let's not panic.' He ordered the scans quickly. When the results came, he showed us the images on the screen and pointed out what was normal and what wasn't. It turned out to be a treatable issue. His clear way of talking cut through our fear.
I brought my young son in. He was so nervous. Dr. Sathish has a quiet way about him. He spoke softly to my boy first, about school and cartoons, before even touching his sore throat. He explained the strep test to him like he was telling a story. The parking lot was completely full that day and we were frazzled, but the appointment itself was calm. We left with clear instructions and a less anxious child.
After weeks of feeling run-down and seeing other doctors, my sister finally saw Dr. Sathish G. He actually listened to her whole history, asked real questions. He figured out it was a vitamin deficiency that everyone else had missed! We were so relieved to have an answer that made sense. He was genuinely happy for her when her follow-up bloodwork improved. It wasn't just another appointment to him.