Patient Experience
I'd been feeling off for months, tired all the time with weird aches. Saw a couple of doctors who just said it was stress. Dr. Senthil Kumar actually listened. He asked questions no one else did, ordered some specific tests, and figured out it was a tricky thyroid issue that was messing with everything else. He explained it in a way that finally made sense. I'm on the right treatment now and starting to feel like myself.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Senthil Kumar made it so straightforward. The whole thing at Apollo Madurai was quick and smooth. He talked me through each step, the local anesthetic worked perfectly, and before I knew it, it was done. Recovery was exactly as he said it would be. It was just a simple thing, but he treated it with real care.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got inside. But the lady at the front desk was so calm and got me checked in fast. The whole place felt clean and quiet, which helped me settle down. Even the nurse who took my vitals had a nice, easy way about her. It made waiting to see the doctor much less stressful.
What I remember most is how Dr. Senthil Kumar just sat down. He wasn't hovering by the door. When I told him about my anxiety around hospitals, he didn't brush it off. He nodded, took his time, and made sure I understood what was happening with my treatment. He's got a quiet, steady way about him that just makes you feel heard. That meant more than any medicine that day.