Patient Experience
My visit to Dr. Suganya was a relief. At my age, you worry about being rushed, but she took her time. She explained my arthritis options in a way I could follow, and the nurses at Apollo Madurai were very kind. I left feeling heard, which is rare these days.
My father was admitted under Dr. Suganya's care. What stood out was how she kept us in the loop. She'd call me directly after her rounds, using plain language, no confusing medical jargon. She didn't just treat him; she treated our whole family's anxiety. We felt like partners in his recovery.
Had a weird stomach thing for weeks. Saw Dr. Suganya at Apollo. She was straight to the point, ordered the right tests, figured it out. Got me on meds that actually worked. No fuss, just fixed it.
I was really nervous about this persistent cough. The waiting area was busy, but once I got in, Dr. Suganya just had a calm way about her. She listened to my whole history, even the bits I thought were silly. She asked about my work and home, piecing it together. Turns out, it was a allergy thing aggravated by my office AC. Her approach wasn't just 'here's a pill'; it was 'here's the cause.' Felt like proper, old-fashioned doctoring.