Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Suresh was the first one who actually looked skeptical at that. He ordered some specific tests I hadn't had before. Turns out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense, without making me feel silly for not figuring it out sooner. That extra bit of digging made all the difference.
Had to get a small cyst removed from my back. Honestly, I was more worried about the paperwork and the wait than the actual thing. But from check-in to discharge at Apollo Madurai, it was just... straightforward. Dr. Suresh did the procedure quickly, told me exactly what he was doing as he went, and the scar is barely there now. It felt very routine for them, which was exactly what I needed it to be.
The hospital itself is a bit overwhelming, I won't lie. Parking was a hunt. But once I got inside for my appointment with Dr. Suresh, the front desk people were really patient with me. One of the nurses in his section saw I was looking lost and walked me to the right room. It's those small things when you're anxious that stick with you. The place runs smoothly because the staff seem to actually care about helping.
What I liked most about Dr. Suresh is that he doesn't rush you. He sits down, looks at you, and listens. I had a million questions about my dad's treatment plan, and he answered every single one without glancing at the clock. He's got a calm way about him that just makes you feel like you're in good hands. You can tell he's thinking about you as a person, not just the next case.