Patient Experience
Had my gallbladder out last week. The first couple days were rough, I won't lie. Dr. Prasanna's team had a clear plan for the pain meds and explained what was normal. They didn't just hand me pills and send me home. I'm moving around much better now and the follow-up call to check on me was a nice touch.
My mother was admitted with severe abdominal pain. We were all scared. Dr. Prasanna spoke to my brother and me directly after every test, even late in the evening. He didn't sugarcoat things but explained it in a way we could understand. He made sure we knew what was happening every step of the way, which meant the world to us when we were sitting in that waiting room.
Saw Dr. Prasanna for a persistent stomach issue. He listened, asked good questions, and ordered the right tests. Got it sorted. No fuss, no drama. Parking at Apollo is always a hassle, but the appointment itself was straightforward.
I'd been putting off seeing someone about this nagging pain for months. Finally booked with Dr. Prasanna. The clinic was busy, I waited a bit, but once I was in, he took his time. He actually drew a little diagram on the paper sheet to show me what he thought was going on with my digestion. It wasn't just 'take this medicine.' He laid out a couple of options for treatment and we picked one together. I left feeling like I finally understood my own body better, not just like I'd been processed through a system.