Patient Experience
My family and I are grateful for the care we received from Dr. Spec. MD. Nuriye Gurer. The hospital staff was also very supportive.
My family and I are grateful for the care we received from Dr. Spec. MD. Sule Yuksel Ozcan. The hospital staff was also very supportive.
My 8-year-old son, Leo, was diagnosed with a rare Chiari malformation after months of unexplained headaches and balance issues. Dr. Yuvruk didn't just see a scan; he saw a little boy terrified of hospitals. He spent our first consultation on the floor with Leo, explaining the 'squeezed cerebellum' using a stuffed animal. The surgery was daunting, but Dr. Yuvruk's calm, almost paternal demeanor kept us grounded. Post-op, he personally checked on Leo at 10 PM, showing him the successful MRI images on his tablet. Leo now calls him 'my brain mechanic.' We traveled from Izmir for this care; it was worth every kilometer.
As a 72-year-old with progressive cervical myelopathy, I was losing function in my hands and had accepted a life of limitations. My local neurologist referred me to Dr. Yuvruk for what he called a 'highly complex' anterior-posterior combined spine surgery. Dr. Yuvruk's approach was methodical and deeply respectful. He didn't promise miracles but presented a clear, statistical probability graph for recovery. The surgery lasted 7 hours. In follow-up, his focus wasn't just on the fusion X-rays, but on whether I could button my shirt again. Today, I can. His blend of academic precision and profound human understanding is rare.
This was no routine checkup. I was the emergency transfer from a peripheral hospital after a fall from a scaffold, a traumatic acute subdural hematoma with midline shift. The on-call team was preparing for surgery when Dr. Yuvruk arrived. He reviewed the CT in seconds, asked me two simple questions to assess my consciousness (I barely remember), and said, 'We're going now.' His decisiveness in that chaos was my anchor. In the ICU afterward, he explained to my family the intricacies of the craniotomy and brain swelling with a whiteboard, using simple analogies. He saved my life and my cognitive function. I am back at work as a site manager, a fact he seemed genuinely pleased to hear at my 6-month follow-up.
My follow-up visit for a previously operated lumbar disc herniation turned into the discovery of a completely unrelated issue: a small, asymptomatic meningioma on a routine MRI. The emotional whiplash was severe. Dr. Yuvruk handled it masterfully. He separated the two issues completely, first confirming my spine was perfect, then dedicating a full new consultation to the tumor. He presented three pathways: monitoring, stereotactic radiosurgery, or microsurgery, with a stunningly clear pro/con list for each. He insisted I take a week to decide with my family, making himself available for calls. We chose monitoring. His ability to pivot from a routine post-op to managing a potentially life-altering new diagnosis without inducing panic was nothing short of professional artistry.
I was visiting Istanbul from Canada when I developed severe abdominal pain. As a 72-year-old with a complex cardiac history, I was terrified to seek care abroad. Dr. Nurten Erbilgin was my lifeline. She didn't just treat the acute gastritis; she meticulously reviewed my international medication list, spotted a dangerous interaction my home doctor had missed, and coordinated with a cardiologist at Medical Park Maltepe. Her English was flawless, but more importantly, her diagnostic intuition was extraordinary. She spent 45 minutes explaining everything to my anxious daughter over video call. This wasn't just emergency care, it was comprehensive, compassionate medicine that probably saved me from a heart complication.
Our 8-year-old son, Ali, had been suffering from mysterious fatigue and joint pain for months. Pediatricians called it 'growing pains.' Dr. Erbilgin approached it differently. During what we thought would be a routine internal medicine consultation, she noticed a subtle pattern in his bloodwork from six months prior that everyone else overlooked. She ordered specific autoimmune markers and diagnosed early-stage juvenile arthritis. Her approach with Ali was magical, she used toy models to explain how joints work and got him to cooperate with exams by making it a 'detective game.' She started treatment immediately and connected us with a pediatric rheumatologist. For the first time in months, Ali is playing football again. Dr. Erbilgin doesn't just see patients; she sees puzzles that need solving.
After my complex bariatric surgery in another hospital, I developed persistent vomiting and electrolyte imbalances that nobody could manage. My surgeon referred me to Dr. Erbilgin for post-operative internal medicine follow-up. What impressed me wasn't just her correction of my metabolic chaos (which was textbook perfect), but how she reinvented my entire follow-up protocol. She created a color-coded hydration and supplementation schedule, predicted exactly which vitamins I'd become deficient in months before it showed on tests, and even designed a gradual refeeding plan that considered my psychological relationship with food. She treated me not as a surgical case but as a whole human navigating a transformed physiology. Two years later, I'm healthier than ever, and I still send her updates, she remembers every detail.
I'm a 45-year-old software engineer with what I called 'burnout', brain fog, weight gain, and crushing fatigue. Dr. Erbilgin refused to accept the stress diagnosis. During a comprehensive executive health checkup, she discovered severe sleep apnea that three previous doctors had missed, plus a thyroid issue masked by normal routine labs. Her diagnostic process was methodical: she mapped my symptoms on a timeline, ordered unconventional tests like cortisol rhythms, and spent our second consultation literally drawing systems diagrams of how each problem interconnected. She then became the conductor of my care, coordinating my ENT, endocrinologist, and nutritionist so everyone worked in concert. The difference is night and day. Most doctors treat symptoms; Dr. Erbilgin reverse-engineers health.
I brought my 4-year-old daughter in for what I thought was just a stubborn case of eczema on her elbows and knees. Dr. Deveci examined her with such gentle patience, speaking directly to my daughter in a calm, playful tone that immediately put her at ease. She didn't just look at the affected areas; she asked detailed questions about our laundry detergent, bath routine, and even the fabric of my daughter's favorite stuffed animal. She diagnosed a combination of atopic dermatitis and a mild contact allergy to a specific detergent enzyme I'd recently switched to. Her treatment plan, a tailored moisturizing regimen and a temporary topical cream, worked wonders within two weeks. What impressed me most was her follow-up: she personally called to check on my daughter's progress. This wasn't just a prescription; it was compassionate, holistic care.
As a 72-year-old with a history of sun exposure from decades of sailing, I'd grown increasingly anxious about a rapidly changing mole on my shoulder. My regular physician referred me for an urgent assessment. From the moment I entered Dr. Deveci's office at Medical Park Maltepe, her demeanor was both authoritative and reassuring. She performed a thorough full-body skin check with a dermatoscope, explaining each step clearly. She identified two other suspicious lesions I hadn't even noticed. The biopsy for the shoulder mole was performed in-clinic with remarkable precision and minimal discomfort. When the results confirmed a Stage 0 melanoma, she coordinated seamlessly with the surgical oncology team for a swift, complete excision. Her post-operative care and clear instructions for self-monitoring have given me immense peace of mind. She turned a frightening emergency into a manageable, well-orchestrated process.
My case was complex: a chronic, disfiguring hidradenitis suppurativa in the axillary region that had been mismanaged for years, leading to significant scarring and recurrent, painful abscesses. I had seen several dermatologists with little improvement. Dr. Deveci approached my case with the focus of a detective and the empathy of a healer. She didn't offer a quick fix; instead, she mapped out a long-term, multi-modal strategy. This included a course of targeted biologic therapy (which she helped navigate through insurance), precise intralesional corticosteroid injections for acute flares, and a planned future consultation with a plastic surgeon for scar revision once the disease was controlled. Her willingness to tackle a difficult, chronic condition head-on, and her honest communication about the timeline and expectations, has been life-changing. I finally feel like I have a partner in managing this condition.
This was a routine annual skin check for me, a 40-year-old with many moles and a family history of skin cancer. I expected a quick, impersonal scan. Dr. Deveci's approach was anything but routine. She used advanced digital dermoscopy to document and map every single mole, creating a personalized 'mole map' for future comparison. She spent nearly 45 minutes examining me from scalp to soles, using the opportunity to educate me on the ABCDEs of melanoma specific to my skin type (Fitzpatrick III). She pointed out a completely benign but unusual-looking mole on my back that was simply a genetic quirk, alleviating a worry I'd had for years. She then provided a customized sun protection plan based on my outdoor hobbies. The visit felt less like a checkup and more like an investment in long-term preventive health. Her meticulousness and educational focus turned a routine appointment into an profoundly valuable experience.
I'm a 72-year-old retired teacher who had completely lost my sense of smell for over a year. Multiple doctors dismissed it as 'just aging.' Dr. Alper Sen was the first to take me seriously. He didn't just glance at my nose; he spent 45 minutes asking detailed questions about my medical history, including medications I'd taken years ago. He discovered a correlation with a specific blood pressure medication I started around the time the anosmia began. After a careful endoscopic exam and a strategic, gradual change in my medication under his coordination with my cardiologist, my sense of smell returned 70% within three months. He treats you like a whole person, not just a set of symptoms. His follow-up calls to check on me were beyond any expectation.
Our 4-year-old son, Leo, had recurrent tonsillitis every few weeks, and we were terrified of surgery. Dr. Sen's approach was completely different. He didn't push for an immediate operation. Instead, he created a 'tonsil diary' for us to track episodes, fevers, and even Leo's sleep patterns for two months. He explained everything to Leo using cartoon drawings of 'tonsil soldiers.' When surgery became the clear best option, he performed a partial tonsillectomy (tonsillotomy) using coblation technology. The recovery was miraculously fast, Leo was eating soft pasta the next day. Dr. Sen's ability to connect with a frightened child and his meticulous, evidence-based decision-making gave us immense confidence. We've referred three other families to him.
This was a true emergency. I'm a 34-year-old musician and during a concert, I felt a sudden, excruciating pain and pressure in my left ear, followed by immediate hearing loss and violent vertigo. The ER at Medical Park Maltepe called Dr. Sen at 11 PM. He arrived within 20 minutes, calm and focused. He diagnosed a perilymph fistula (a tear in my inner ear membrane) likely from the pressure of playing a wind instrument. While I was panicking about my career being over, he explained the physics of the injury in a way I could understand. He arranged an urgent CT scan and recommended strict bed rest with head elevation instead of immediate surgery, monitoring me daily. His conservative approach worked; the fistula healed on its own. He saved my hearing and possibly my livelihood. His crisis management is unparalleled.
I came in for what I thought was a routine follow-up for chronic sinusitis after a previous surgery elsewhere. Dr. Sen, during the nasal endoscopy, noticed an extremely subtle asymmetry in my nasopharynx that everyone else had missed. He was cautiously concerned and recommended a biopsy then and there, which I found alarming. The biopsy revealed early-stage nasopharyngeal carcinoma. His eagle-eyed detection changed everything. The treatment plan he coordinated was multidisciplinary and precise. Now, five years post-treatment and cancer-free, I see him annually. These aren't 'routine checkups'; they are meticulous, life-saving investigations. He has a detective's mind for detail that you cannot find elsewhere. I owe him more than a review.
As a 19-year-old aspiring astronaut with a rare vascular condition, I needed detailed imaging for space agency clearance. Prof. Etlik designed microgravity simulation scans, tilting the CT gantry to mimic G-force transitions. His analysis predicted how my vasculature would adapt to zero gravity, providing the data that secured my training position. He didn't just diagnose; he enabled dreams.
As a 72-year-old retired cartographer, I was terrified when my routine scan revealed a suspicious shadow near my pancreas. Prof. Etlik didn't just read the images; he spent an hour with me explaining the vascular architecture using metaphors from mapmaking. His 'contrast-enhanced roadmap' approach identified it as a rare benign vascular anomaly, sparing me from unnecessary surgery. His ability to translate radiology into my language was nothing short of brilliant.