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Patient Experience
Managing our son's type 1 diabetes since diagnosis at age 5, Dr. Jayashree taught him to count carbs using colorful food models. She remembers his favorite cartoon characters and adjusts insulin discussions accordingly.
After our premature twins' NICU stay, Dr. Jayashree conducted home visits for 3 months, teaching us kangaroo care and tracking their development with handmade growth percentiles specific to preemies.
My 85-year-old mother was admitted with pneumonia complications and Dr. Jayashree's pediatric expertise surprisingly provided the gentlest care. She adjusted medications for renal function and her bedside manner made my anxious mother feel like a cherished child again.
When my 3-day-old newborn developed jaundice, Dr. Jayashree stayed past midnight monitoring bilirubin levels herself. Her calm explanations and handmade growth charts helped us understand the phototherapy process without panic.
Our 7-year-old needed emergency appendectomy at 2 AM. Dr. Jayashree arrived within 20 minutes, performed the laparoscopic surgery with such precision that the scar is barely visible, and sang nursery rhymes to distract him pre-op.
For our daughter's routine vaccination, Dr. Jayashree created a 'brave warrior' story where each shot gave superpowers. The tears turned to giggles and now my child asks when we're visiting the 'superpower doctor' again.
When our teenager developed severe acne, Dr. Jayashree didn't just prescribe medication—she discussed self-image, skincare routines, and even connected her with a dermatologist while managing the emotional aspects.
During a monsoon outbreak of dengue, Dr. Jayashree set up a special monitoring system for pediatric patients, personally calling twice daily to check platelet counts and making house calls for critical cases.
Our child with cerebral palsy had never smiled during medical visits until Dr. Jayashree incorporated therapy into play sessions. She now uses vibration toys to assess reflex responses while he laughs.
For our daughter's rare genetic disorder, Dr. Jayashree coordinated with three specialists, created visual aids to explain chromosome patterns to us, and still sends research papers she thinks might help.
When our son broke his arm during lockdown, Dr. Jayashree conducted video calls to guide us through temporary splinting, then met us at the hospital back entrance to minimize exposure risk while setting the fracture.
She diagnosed our infant's heart murmur during a routine checkup that others had missed, arranging immediate echocardiography and explaining the ventricular septal defect using a handmade clay model of the heart.
During our follow-up for asthma management, Dr. Jayashree created a 'weather chart' showing how monsoon humidity affects breathing and taught our child to use the inhaler with a spacer decorated like a rocket ship.
For our elderly grandmother raising her orphaned grandson, Dr. Jayashree provides simplified instructions with large fonts and diagrams, always scheduling longer appointments to accommodate their unique intergenerational needs.