Patient Experience
At 72, I thought my heavy bleeding was just 'part of aging' until my daughter insisted I see someone. Dr. Ceren didn't dismiss me like others had. She discovered a complex uterine polyp that required delicate surgery given my age and mild heart condition. What amazed me was how she explained everything using simple drawings, even involving my granddaughter in the 'drawing lesson' to ease my anxiety. Her post-op care was meticulous - she personally called me three times during recovery. She treated me not as an elderly patient, but as a person with a full life still ahead.
Our 14-year-old daughter developed severe pelvic pain that kept her from school. We'd seen two doctors who brushed it off as 'normal cramps.' Dr. Ceren was different - she spoke directly to our daughter, not just to us parents. She diagnosed a rare congenital anomaly requiring specialized laparoscopic surgery. The way she handled our teenager's embarrassment and fear was extraordinary - she used medical dolls and let our daughter control the conversation. The surgery was successful, and Dr. Ceren's follow-up included coordinating with our daughter's pediatrician and school nurse. She didn't just fix a medical problem; she preserved our child's dignity during a vulnerable time.
I arrived at Medical Park Mersin hemorrhaging at 11 weeks pregnant after three previous miscarriages. Dr. Ceren took over my emergency care with a calm intensity I'll never forget. She diagnosed a cervical insufficiency and performed an emergency cerclage right there in the evaluation room to avoid moving me. What struck me was how she balanced urgency with compassion - between medical commands to her team, she'd look me in the eye and say 'We're keeping this baby safe.' She monitored me personally for 48 hours straight. I'm now 34 weeks pregnant, and she still checks on me daily via the hospital's patient portal. She saved two lives that night.
As a professional athlete needing routine gynecological care, I'm particular about doctors understanding my body's unique demands. Dr. Ceren reviewed my training regimen, competition schedule, and even my nutrition plan before my annual exam. She identified subtle hormonal imbalances affecting my recovery times that others had missed. Instead of standard solutions, she collaborated with my sports medicine team to create a integrated treatment plan. During my IUD insertion, she adjusted the procedure based on my pelvic muscle development from years of gymnastics. Her approach wasn't just medical - it was holistic understanding of how my reproductive health intersects with my athletic career. She's redefined what specialized care means.