Patient Experience
I brought my 4-year-old son in for an urgent abdominal ultrasound after he complained of severe pain. Dr. Dolek was a miracle worker with children! She had this gentle, storytelling approach, she called the ultrasound probe a 'camera that takes pictures of your tummy from the inside' and showed him the screen, pointing out his 'little liver castle' and 'kidney beans.' He went from terrified to fascinated. She found the intussusception immediately, explained it to us with clear diagrams on her tablet, and coordinated directly with the pediatric surgeon. Her calmness during what was a parent's nightmare was everything. We're so grateful.
As a 72-year-old with a complex history of breast cancer (20 years in remission) and new, vague bone pain, I needed a full skeletal survey and PET-CT. Dr. Dolek didn't just read the scans; she conducted a review. She spent 45 minutes with me and my daughter, walking us through each image on the large monitor, comparing them to my scans from five years ago. She used a laser pointer to highlight a single, tiny sclerotic lesion in my rib that others might have dismissed. 'This is likely a benign bone island, see how it has these feathery margins? But given your history, we will watch it like a hawk,' she said. Her approach wasn't just diagnostic; it was strategic and deeply respectful. I left with a clear surveillance plan, not just anxiety.
I'm a 28-year-old athlete who suffered a traumatic shoulder dislocation during a rugby match. The ER doctor ordered an MR arthrogram. I was dreading the invasive injection. Dr. Dolek performed the procedure herself. Her technique was so precise and her communication so constant, 'small pinch now,' 'you'll feel a weird pressure, like soda bubbles in your joint,' 'almost done', that it was virtually painless. When she reviewed the dynamic fluoroscopy images live, she pointed out the subtle Bankart lesion and even showed me how my shoulder capsule looked 'like a torn pocket.' She then sketched for me what the surgical repair would entail. It was like having a radiologist, translator, and coach all in one. My surgeon later said her report was the most detailed he'd ever seen.
This was a routine screening, a low-dose CT scan for lung cancer as I'm a former smoker. I expected a cold, automated process. Instead, Dr. Dolek's resident first took a thorough smoking history. When Dr. Dolek reviewed the scan, she called me herself. She found a 4mm ground-glass opacity. 'It's probably nothing, but the protocol is to follow it,' she explained. What set her apart was her virtual consultation. She shared my scan on a secure portal and used video-call screen-sharing to walk me through exactly what she was seeing, why it was low-risk, and the rationale for a 12-month follow-up. She turned a potentially anxiety-inducing 'incidental finding' into a masterclass in preventive radiology. I felt like an informed participant in my own care, not just a set of images.