Patient Experience
I'd been to three other doctors with this nagging abdominal pain, and everyone said it was just stress. Dr. Kini actually listened. He asked questions about things no one else had, like the specific timing of the pain after meals. He ordered a different scan, and it turned out to be a rare type of intestinal adhesion. It wasn't a quick fix, but having a real answer and a clear plan was such a relief. He explained it all without making me feel stupid.
I needed a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Kini talked me through each step before he did it, which helped a lot. The procedure itself was quick, and he even checked in the next day to see how the healing was going. It felt like a very normal, well-handled bit of maintenance, which is exactly what you want.
The parking at Lilavati was a nightmare that day, completely full, so I arrived a bit flustered for my appointment. But the front desk staff were really calm and got me sorted quickly. The nurse who took my vitals was lovelyshe could tell I was anxious and just chatted about the weather to distract me. The whole place felt clean and efficient, which settled my nerves before I even saw the doctor.
What I remember most about Dr. Kini is that he never rushed. He'd sit down, look at me, and just wait for me to finish my sentences. When my mother was with me, he explained everything to her in Marathi so she'd understand completely. He has a quiet way about him that makes you feel like you're his only patient that day, even though you know he's incredibly busy.