Patient Experience
I'd been to three different doctors for this constant fatigue and joint pain. They all said it was stress or maybe just getting older. Dr. Agya was the first one who actually sat and listened to my whole history, even the stuff I thought was irrelevant. She ordered a specific set of blood tests no one else had. Turns out, it was a rare autoimmune thing. She explained it to me in plain English, didn't sugarcoat it, but laid out a clear plan. I finally feel like I'm getting somewhere.
Had to get a colonoscopy, which honestly, I was dreading. The prep was as awful as everyone says, I won't lie. But the day of, at Nanavati, everything just clicked. Dr. Agya popped her head in before I went under, cracked a dry joke that actually made me laugh, and the next thing I knew, I was in recovery. The whole thing felt very routine for them, which was exactly what I needed—no drama, just competence. Got my clear results a week later.
Parking at the hospital was a nightmare that day, completely full. I was flustered and late for my appointment. But from the security guy who helped me find a spot to the lady at the front desk who calmed me down, everyone was surprisingly chill. The clinic area itself is quiet, lots of natural light. It doesn't feel like a typical hospital. That calm atmosphere really helped settle my nerves before I even saw the doctor.
Look, I'm a terrible patient. I ask too many questions and I get anxious. Dr. Agya has this way of just... being present. She doesn't look at the clock. When I explained my symptoms, she just nodded and let me talk myself out. She remembers small things from past visits, asks about my family. It's not fake-friendly; it's just steady and professional. You feel like you're in capable hands, not just being processed.