Patient Experience
I was a complete wreck before my appointment. First time at Medicover, and I was convinced I had something serious. The waiting area was busy and I almost left. But Dr. Aisha Fauzan Biya… she just had this calm way about her. She listened to all my jumbled-up fears without rushing me, explained everything in simple words, and by the end, I felt silly for being so scared. She didn’t make me feel silly, though. Just… normal. It was a huge relief.
Had a persistent stomach issue for weeks. Went to Medicover Hospital. Saw Dr. Aisha Fauzan Biya. She was direct, asked clear questions, ordered the right tests. Got a diagnosis and a treatment plan that worked. Follow-up was efficient. Problem solved. Would recommend.
I’m not one to speak up much, especially to doctors. I saw Dr. Biya for a check-up. She has a very gentle manner; she made sure I understood each step. Even when the reception was a bit loud, she kept her focus on me. It felt like she genuinely cared about how I was feeling, not just the numbers on the chart. A very kind doctor.
Finally! After months of feeling run-down and getting nowhere, Dr. Biya figured it out. She actually connected the dots that other doctors missed. The medicine she prescribed started working within days. I have my energy back! The whole experience at Medicover was smooth, and Dr. Biya is brilliant. So, so grateful.