Patient Experience
My father, who's 78, had been struggling with his hearing for over a year. It made him so quiet. We were all worried. Dr. Ajay didn't just talk to us; he listened. He explained the options for hearing aids in a way my dad could understand, without any pressure. The waiting room was busy, but he never rushed us. Seeing my dad smile and join the conversation at dinner again... that's what matters. The whole family feels lighter.
My son needed his tonsils out. I was a nervous wreck. Dr. Ajay was direct. He laid out the facts, the risks, the recovery—clearly. No sugar-coating, which I actually appreciated. He answered every one of my anxious questions, even the silly ones. The surgery went smoothly. My boy is eating ice cream and already sounds better. Simple as that.
My wife had a persistent sinus issue that multiple courses of medicine couldn't fix. She was in constant discomfort. Dr. Ajay has a very calm way about him. He reviewed her history quietly, suggested a minor procedure, and talked us through each step with such patience. The hospital parking was a bit of a hassle that morning, but once we were with him, we felt assured. Her relief has been immense. We're both so grateful for his careful approach.
After months of recurring ear infections left my 4-year-old miserable and missing preschool, we saw Dr. Ajay. He was fantastic with her! Got down on her level, showed her the little light on his scope. He explained to me that tubes might really help, and he was right. The difference is night and day. No more late-night crying, no more missed days. I'm just so relieved we found him. It feels like we got our happy kid back.