Patient Experience
Our 8-year-old, Rohan, had been having these awful stomach pains for weeks. We were so scared. Dr. Aroojis at Lilavati was the first doctor who really listened to him, not just to us. He got down on Rohan's level, explained everything in a way a kid could understand, and his plan actually worked. The waiting room was packed and we were there a while, but that time with the doctor felt like we were his only patients. We left feeling like we finally had someone in our corner.
As someone who manages a team and has zero time for health issues, Dr. Aroojis was a perfect fit. I came in with a persistent sinus thing that was killing my productivity. He was direct, diagnosed it quickly as a bacterial infection I'd been mistreating, and prescribed a strong course of antibiotics. No unnecessary tests, no fluff. I was in and out faster than I expected, even with the usual hospital paperwork. Followed his instructions and was back to 100% in a few days.
Look, I don't like doctors. I put off this weird fatigue for months. Finally saw Dr. Aroojis. He's no-nonsense, which I appreciate. Asked sharp questions, ordered the right blood work, figured out it was a thyroid issue. Parking at Lilavati is always a nightmare, but the appointment itself was worth it. He explained the meds clearly. I'm feeling better now. That's it.
I've had this nagging knee pain since my hiking trip in March. My usual GP retired, so I was nervous trying someone new at a big hospital like Lilavati. Dr. Alaric Aroojis had a calm way about him that put me at ease immediately. He didn't just glance at the old x-rays; he had me walk around the room, asked about my shoes, my desk chair at workthings I never thought to mention. He connected it all to an old, mild lower back issue I'd forgotten about. The treatment plan wasn't just a pill; it was specific stretches and a suggestion for better insoles. It's been two months, and the constant ache is gone. I feel heard, which is rare.