Patient Experience
Saw Dr. Pandey for a persistent cough. Straight to the point, clear advice, got the meds I needed. No fuss. Did the job.
I was really scared going infirst time seeing a specialist for my stomach issues. Dr. Pandey just had a way of putting me at ease. He didn't rush, asked questions that actually made sense, and when he laid out the plan, it didn't seem so overwhelming anymore. Left feeling relieved, not anxious.
At my age, you worry about being a bother. Dr. Pandey never made me feel that way. He listened to my old aches patiently, explained things in simple terms my daughter could also understand, and his manner was so calm. The whole visit at Lilavati felt comfortable, not clinical.
I'd been putting off seeing a doctor about this nagging fatigue for months. Finally booked with Dr. Pandey. The wait in the lobby was longer than I'd hoped, but once I got in, he made up for it. He didn't just nod; he asked about my work schedule, my sleep, things I hadn't even connected. Ordered a couple of sensible tests, called me himself with the results (which were fine, thankfully), and his explanation of 'burnout' vs. something else actually clicked. Felt like he was solving a puzzle with me, not just writing a prescription.