Patient Experience
Our daughter was just getting sicker and no one could tell us why. We saw a few doctors, got more confused. Then we met Dr. Aniket. He actually sat with all her old reports for ages, asked us questions about things no one else had. He figured out it was this rare liver thing. It was scary to hear, but for the first time, we had a real plan. He didn't sugarcoat it, just walked us through what we'd do next. We're still in the middle of it, but we finally feel like we're not just guessing.
My son needed a liver biopsy. Sounds big, right? I was a wreck. But Dr. Aniket explained it to my boy like he was telling him about a cool science experiment, which actually made him less scared. The day of, everything just... happened. It was over so fast. We waited a bit in recovery, they gave him a juice box, and that was that. No drama, no fuss. Sometimes boring is the best thing you can ask for.
Look, Nanavati is a big hospital and I got lost twice trying to find the department. Parking was a nightmare. But once we got up to Dr. Aniket's clinic, his nurse, Priya, I think, saw how flustered I was. She got us settled, got my little one a sticker, and just had this calm way about her. The place itself was bright, lots of cartoons on the walls. It didn't feel so clinical. That first bit of kindness made a huge difference before we even saw the doctor.
What I'll remember most is how Dr. Aniket talks to my child, not just to me. He gets down on his haunches, asks her about school, shows her the stethoscope. She used to scream at the sight of a white coat. Now she just holds her teddy bear and lets him check her. He's got a quiet way about him that puts everyone at ease. You can tell he really sees the kid, not just the patient file.