Patient Experience
Needed a transplant, got one. Dr. Anup's team at Nanavati Max was direct, clear, and got me back to work in 3 months. No fuss, just solid results. The billing department was a headache, but the medical care was sharp.
Our 8-year-old son was so scared. Dr. Anup was the first doctor who actually got down on his knees to talk to him, eye-to-eye. He explained the kidney procedure to us in simple terms, drawing pictures. The night before surgery, he came by just to check on our boy, not because he had to. We cried from relief. The hospital food was awful, but we didn't care.
Look, I was terrified of dialysis forever. Saw Dr. Anup for a consult. He laid out the transplant option straight—risks, benefits, the whole deal. No sugarcoating. Surgery went smooth, recovery was rough but expected. He’s a no-BS kind of doctor. You’ll wait a bit for appointments, but he gives you his full attention when he’s in the room.
I’d been on the waitlist for two years when I got the call. The whole process at Nanavati Max felt like a well-oiled machine, but Dr. Anup made it personal. I remember being wheeled into the OR, cold and nervous. He put a hand on my shoulder and said, ‘We’re ready when you are.’ That small gesture meant everything. The follow-up has been rigorous—lots of blood tests, some waiting around—but he remembers the smallest details from my file. It feels like he’s in it with you for the long haul.