Patient Experience
Had to get a minor cyst removed. I was nervous about any procedure, even a small one. Dr. Doshi's team at Lilavati made it so straightforward. The whole thing was over before I knew it. The follow-up was quick, and the scar is barely noticeable now. It was just... easy. Exactly what you hope for with something routine.
Parking at Lilavati was a nightmare that day, I won't lie. But once I got inside, the whole experience shifted. The front desk people were really patient even though the place was busy. The nurse who took my vitals had a calming way about her, and the clinic area itself felt clean and quiet, which helped settle my nerves before seeing the doctor. It made a stressful start much better.
I'd been to a couple of doctors about this nagging pain and fatigue, and everyone had a different theory. Honestly, I was getting frustrated. Dr. Doshi was different. He actually sat and listened to my whole history, asked questions no one else had, and ordered a specific test the others hadn't considered. It turned out to be something pretty rare. He explained it to me in plain English, didn't rush, and laid out a clear plan. I finally feel like I'm getting somewhere.
What stuck with me about Dr. Doshi was how he talked to my elderly father. Dad gets confused easily and tends to repeat himself. Dr. Doshi never showed a hint of impatience. He leaned in, made eye contact, and explained things directly to Dad in a kind, simple way, then checked with me afterwards to make sure I understood everything too. That kind of respect means a lot.