Patient Experience
I'd been to three other doctors with this weird fatigue and stomach pain. Everyone said it was stress. Dr. Nair was the first one who actually sat and listened to my whole history, even the stuff I thought was irrelevant. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it to me in a way that finally made sense. I'm on the right treatment now, and I feel like I have my life back.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Nair's team made it so straightforward. He walked me through exactly what would happen, the nurse was really calming, and the whole thing was over in what felt like minutes. The follow-up call from his office the next day was a nice touch. It was just... easy.
Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's different. For my dad's check-up with Dr. Nair, the front desk people remembered us from last time. The ward assistant saw my dad struggling with his walker and immediately found him a chair. Dr. Nair is great, but the whole place just feels like it's working together. It takes the edge off when you're worried.
My son, who's eight, had to see Dr. Nair. He was terrified of doctors. Instead of just talking to me, Dr. Nair got down on his level, showed him the stethoscope, and let him listen to his own heartbeat. He called my son 'champ' and explained everything to him in simple words. My boy left asking when he could come back. That's a special kind of skill.