Patient Experience
For months, I just felt offtired, some weird aches. Saw a couple of doctors who said it was stress. Dr. Parulkar actually listened to the whole, messy story. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it to me and my wife without making us feel stupid. Honestly, he just figured it out when no one else could.
Had to get my gallbladder out. Was nervous at first, but Dr. Parulkar walked me through the whole laparoscopic thing in simple terms. The surgery itself? Smooth. I was home the next day. The follow-up was quick, he checked the incisions, answered my questions about diet. It felt very straightforward, no drama.
The place is busy, I won't lieparking was a hunt. But once inside, the whole team at Lilavati made it easier. The front desk lady found my file fast, and the nurse who took my vitals was really kind, cracked a joke to settle my nerves. It's a well-oiled machine, and that support makes seeing the doctor less stressful.
What I remember most is how he talked to my elderly mother. She was scared. He didn't rush. He sat down, made eye contact with her, and explained her arthritis treatment plan slowly, repeating the important bits. He has this calm way about him that makes you feel like you're his only patient that day.