Patient Experience
I'd been to three other doctors for this constant dizziness and ringing in my ears. Everyone said it was just stress. Dr. Devayani was the first one who actually listened to my whole history, even the bit about the old ear infection I had as a kid. She ordered a specific scan the others hadn't. Turns out it was a rare inner ear thing. She explained it with a simple diagram on her notepad. Starting treatment now and finally feel hopeful.
Had my tonsils out at Nanavati last month. Honestly, I was dreading it, heard all the horror stories. The surgery itself was fine, I guess—I was asleep! The recovery was rough for a couple days, like they said it would be, but the team was really clear about what to expect. Dr. Devayani checked on me after, made a joke about eating all the ice cream I wanted. It was a standard thing, but they made it feel manageable.
The parking at Nanavati is always a bit of a hunt, I won't lie. But once you get inside, it's calm. For my sinus scopes, the nurse in Dr. Devayani's clinic, I think her name was Priya, was fantastic. She saw I was nervous and just talked to me about normal stuff—the weather, my commute—while getting me ready. It made a huge difference. The whole place just runs smoothly, which helps when you're not feeling great.
What I'll remember most is how Dr. Devayani talked to my mother. Mom's hearing is going, and she gets flustered easily. The doctor didn't rush. She turned fully to face her, spoke clearly, and repeated things without a hint of irritation. She treated her with such genuine kindness and respect. That meant more to me than any medicine. You don't see that everywhere.