Patient Experience
For months, I was just tired all the time. My local doctor ran tests but couldn't pin it down. At Lilavati, Dr. Agrawal actually listened to everything, even the little things I thought were silly. He ordered a specific test no one else had, and it turned out to be a tricky thyroid issue. He explained it all with a diagram on his notepadno jargon. I'm on treatment now and finally feel like myself. He just didn't give up.
I needed a minor cyst removal. Honestly, I was more nervous about the hospital experience than the surgery itself. But from check-in to discharge, it was just... smooth. Dr. Agrawal's team had everything sorted. The procedure itself was quick, and his instructions afterwards were clear. No drama, no fuss. Sometimes that's exactly what you need.
The place is busy, I won't lieparking was a hassle. But once inside, it felt calm. The receptionist saw I was confused and walked me to the right department. The nurses in Dr. Agrawal's clinic were really kind; one even fetched a glass of water while I waited. The environment they've created there makes a stressful visit much easier to handle.
What stuck with me was how Dr. Agrawal talked to my elderly father. He didn't just talk at him. He sat down, made eye contact, and asked him questions about his daily life to understand the real impact of his symptoms. He has this quiet, reassuring way about him that immediately put my dad at ease. You can tell he genuinely sees the person, not just the chart.