Patient Experience
I'd been to three other doctors for this weird fatigue and stomach pain. Everyone said it was stress. Dr. Deshpande actually sat and listened, asked about things no one else did, like a rash I had years ago. He ordered a specific blood test I'd never heard of. Turns out it was something pretty rare, but treatable. He explained it all without making me feel stupid. He just figured it out when others didn't.
Had to get a colonoscopy, which honestly scared me. The prep was the worst part, obviously. But the day of, at Lilavati, everything just... worked. The nurses were calm, Dr. Deshpande popped in before to say a quick hello, and the next thing I knew I was in recovery. No drama, no fuss. It was a relief to have something medical go exactly as planned for once.
The place is busy, I had to circle for parking. But once inside, it felt different. The receptionist saw I was confused and walked me to the right department. The nurse who took my vitals cracked a joke about the weather. It wasn't just about seeing the doctor; the whole environment at Lilavati felt less cold and clinical. That made a big difference when I was feeling pretty rough.
My son, he's 8, was terrified of doctors. Dr. Deshpande didn't just talk to me; he got down on his level, asked him about his school, his favorite cartoon. He let my boy hold the stethoscope. By the end, my son was showing him how it worked. That patience, seeing my kid as a person, not just a patientthat's what I'll remember most.