Patient Experience
At my age, one doesn't look forward to hospital visits. I was quite anxious about my persistent cough. Dr. Deshmukh's clinic at Lilavati was busy, but he never made me feel rushed. He listened to my old stories about my health, asked about my daily routine, and explained everything in simple terms. His manner was very calming. He took the time to ensure I understood the treatment plan, and even asked the nurse to write down the instructions in larger letters for me. It felt like being cared for by a very kind nephew.
Had a recurring stomach issue. Went to Lilavati. Dr. Deshmukh was direct. Asked specific questions, ordered the right tests, no fluff. Explained the diagnosis clearly: it was a dietary trigger I hadn't considered. Gave a straightforward treatment plan. Fixed the problem. Efficient and knowledgeable. That's what I needed.
I'm usually very quiet about these things, but I felt I should share. I was so worried before seeing Dr. Deshmukh. My hands were actually shaking in the waiting room. But he was so gentle and patient. He spoke softly, made sure I was comfortable, and really listened. He didn't just look at the chart; he looked at me. The whole experience, even in a big hospital, felt personal. I left feeling heard and, for the first time in weeks, hopeful.
Okay, full disclosure: I was a wreck! Convinced this weird pain was something major. Got an appointment with Dr. Deshmukh at Lilavati (parking was a nightmare, by the way). He was so chill! He did a thorough check, asked a bunch of questions, and then just calmly said it was a severe muscle strain, probably from my new workout. The relief was instant! He laid out a simple recovery plan and even cracked a small joke that broke the tension. Honestly, he turned a scary day into a manageable one. So glad I saw him!