Patient Experience
Our 8-year-old, Rohan, had been complaining of stomach aches for weeks. We were so worried, imagining the worst. The waiting area at Apollo was busy, and we had to wait a bit, but when we finally saw Dr. Anil, he was so calm. He didn't just talk to us; he got down on Rohan's level, asked him about his favorite cartoons, and made him laugh. He explained everything in a way we could understand, said it was likely just a food sensitivity, and laid out a simple plan. He gave us his direct number for follow-up. Seeing my son relax completely in that room meant more than any diagnosis. We left feeling like we had a partner, not just a doctor.
Severe abdominal pain. Went to Apollo ER, referred to Dr. Anil Venketachalam. He ordered the right scans quickly, no unnecessary tests. Diagnosis was acute appendicitis. Explained the surgery steps clearly, risks and recovery. Surgery was smooth. Follow-up was efficient. Staff was competent. Parking was a hassle, but the medical care was direct and effective. I'm recovered.
I was quite nervous about my persistent fatigue; it had been dragging me down for months. Dr. Venketachalam has such a gentle way about him. He listened without rushing, and his questions were thoughtful, like he was piecing a puzzle together. He suggested a few blood tests I hadn't had before. When the results came, he called me himself to explain the vitamin deficiency in a soft, reassuring voice. His care felt… considerate. The hospital is large, but in his clinic, everything felt quiet and focused.
Wow, what a difference! I'd been dealing with this nagging cough and breathlessness for ages, seen a couple of doctors who just threw antibiotics at me. Dr. Anil was totally different. He actually looked at my old reports, asked about my work (I'm a baker, all that flour dust!), and figured it out – it was an allergy, not an infection! Started the new treatment he suggested and within a week, I felt like a new person. Seriously, I have my energy back! My whole family is thrilled. Great doctor, really knows his stuff.