Patient Experience
When my dad was admitted, Dr. Gawdi was the only one who took the time to explain everything to us in the waiting room. He didn't sugarcoat things, but he also made sure we understood the plan. The nurses said he always gave them clear instructions after checking on him. It just felt like we were all on the same team, which mattered a lot when we were so scared.
My 8-year-old had a bad fever that wouldn't break, and I was panicking. Dr. Gawdi at Apollo saw us quickly. He got down on his knee to talk to my son directly, asked him about his favorite cartoon, and explained the medicine in a way a kid could get. He called the next morning himself to check in. Seeing my boy smile at the doctor when he was so sick meant everything.
Had a weird pain in my side. Saw Dr. Gawdi. He figured it out, fixed it. No fuss. Good guy.
I'd been feeling run-down for months. My usual doc just said it was stress. At Apollo, Dr. Gawdi actually listened to my whole story—how I'd get dizzy after lunch, the constant tiredness. He asked about my diet, my work hours. He ordered specific tests others hadn't. Turns out, it was a vitamin deficiency and a mild thyroid thing. The parking lot was a nightmare that day, and I waited a bit, but he didn't rush me at all. He laid out two simple treatment options and let me choose. I started feeling better in weeks. It was just nice to be heard.