Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Bhumika Rai actually listened, asked a ton of questions I hadn't been asked before, and ordered a specific test the others hadn't. Turns out it was a tricky parasite. She explained it all with a diagram on her notepad. I'm finally feeling like myself after months of misery.
Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Rai made it so simple. The procedure at Apollo was quick, she talked me through each step, and the stitches were so neat you can barely see them now. The whole thing was just... straightforward, which is exactly what you want.
The parking at Apollo was a nightmare that day, I was late and flustered. But from the front desk to the nurses, everyone was calm and got me sorted. The clinic itself felt clean and quiet, which helped me settle down. When I saw Dr. Rai, she didn't rush me even though I was behind schedule. The whole team just made a stressful start much easier.
Look, I'm not great with doctors. I get awkward. But Dr. Rai has this way of talking that doesn't feel like a lecture. She remembers small things I've mentioned before, like asking how my daughter's exams went. It sounds silly, but it makes you feel like a person, not just a case file. That matters a lot.