Patient Experience
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Bindhu was the first one who actually sat and listened, really listened, to all the little details I thought were silly. She ordered some specific tests no one else had, and it turned out to be something quite rare. She explained it all on a notepad, drawing it out so I could understand. She didn't just give me a pill; she gave me an answer, and a plan.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Bindhu's team at Apollo made it so straightforward. The nurse who prepped me cracked a joke that actually made me laugh, and the doctor herself talked me through each step as she was doing it. It was over before I knew it. The whole thing felt very normal, no drama, just good care.
The place was busy, I won't lie—parking was a hassle. But once I got inside Apollo, the difference was clear. The front desk staff sorted my paperwork without any fuss, and the nurse who took my vitals was really kind, asking about my commute. Even the person who brought water had a smile. It made a long wait feel less stressful. Dr. Bindhu's clinic runs like a well-oiled machine, and that calm environment matters when you're not feeling great.
What stays with me is how Dr. Bindhu talks to you. I'm an anxious person, and my blood pressure is always high in clinics. Instead of just noting it down, she smiled and said, 'Let's talk about something else for a minute and check it again.' We chatted about the monsoon weather, and sure enough, it came down. She treats you like a person, not a chart. That kind of patience is rare.